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Course Profile   Hospitality and Tourism (TFH4E), Grade 12, Workplace Preparation, Combined

 

Course Overview

Policy Document:  The Ontario Curriculum, Grades 11 and 12, Technological Education, 2000.

Prerequisite:  Hospitality and Tourism, Grade 11, Workplace Preparation

Course Description

This course focuses on advanced food preparation and presentation skills; event and activity planning; the equipment and facilities used in the hospitality and tourism industry; and tourist attractions. Students study the nutritional value of foods, plan menus and recipes, develop management techniques, design and implement an event, and learn effective communication skills. They also explore careers, the impact of the hospitality and tourism industry on society and the environment, and health and safety standards in the workplace.

How This Course Supports the Ontario Catholic School Graduate Expectations

The role of Technological Education in the Catholic faith community enables students to develop and utilize their gifts and talents while creating products that benefit others in a way that models Gospel values. The focus of the curriculum enables students to develop a responsible work ethic that examines and evaluates the use of resources and the relevance to customer satisfaction. Process and results are emphasized to ensure that students create products and provide services that recognize our God-given responsibility to respect the dignity and value of the individual and the community.

Course Notes

Teaching and learning approaches address all of the areas of technological education, including knowing, doing, designing, testing, building, and evaluating. Students use projects as a means of achieving these expectations. They are provided with a combination of information and experience that prepares them to make informed choices about the use of various technologies, how to use technology wisely, and how to solve technological problems.

Students are involved in:

·         investigating technological products, systems, and processes;

·         gaining knowledge of principles and processes of technology;

·         exploring needs that can be met through technology;

·         creating and evaluating alternatives and modification in relation to these needs;

·         developing safe and efficient work habits;

·         making products that satisfy defined specifications and standards of quality and safety;

·         making connections between technology and society (past, present, and future);

·         assessing related career opportunities and requirements;

·         developing confidence to contribute to a technological society.

In planning and delivering technological education programs, there should be an open, collaborative, activity-based approach to teaching that accommodates students’ interests, aspirations, and learning styles. The teacher and students plan activities to ensure that they are meaningful and relevant to students’ needs and the requirements of the curriculum. Activities are designed to include both individual and team approaches. Technological activities often require individuals to work collaboratively while undertaking a variety of roles and tasks. The teacher should work collaboratively with colleagues to plan and deliver curriculum.

The teacher can contribute individual expertise in the various areas of technology to ensure the successful implementation of the Technological Education curriculum. Course content may be integrated with other parts of the school’s program.

To maintain the principles of Catholic social teaching with regard to the Dignity of the Human Person, accommodations must be made so students do not lose dignity because of disability, poverty, lack of success, linguistic diversity, or race. The teacher fosters a positive atmosphere accepting of an individual’s uniqueness, values, and needs.

Units:  Titles and Time

* Unit 1

Tourism: Far and Wide

15 hours

Unit 2

Safe and Secure Practices

15 hours

Unit 3

Working with Food:  Inside and Out

30 hours

* Unit 4

Event Planning: Everything and Everyone in Place

25 hours

Unit 5

Sustainable Development: Environment and Economic Impacts

15 hours

Unit 6

A World of Opportunities…

10 hours

* These units are fully developed in this Course Profile.

 

Unit Overviews

 

Unit 1:  Tourism: Far and Wide

Time:  15 hours

Unit Description

Students explain the importance of each of the eight sectors of the hospitality and tourism industry. They focus on the interrelationship between each of the sectors; the impact of tourism at the local, provincial, national, and global level; various attractions, landmarks, and geographical regions; and the support services within the industry. Students view the role of hospitality and tourism from a local to global level with a holistic approach in light of gospel values.

Unit Overview Chart

Cluster

Learning Expectations

Assessment Categories

Focus

1.1

TFV.01, TFV.02, TF1.04, TF1.06, TF1.07, TF1.08, TF1.09, TF1.11
CGE4b

Knowledge/Understanding
Thinking/Inquiry
Communication

Interrelationships within eight sectors

1.2

TFV.01, TFV.02, TF1.01, TF1.05
CGE1i, CGE7h

Knowledge/Understanding Thinking/Inquiry
Communication

The economics of the eight tourism sectors

1.3

TFV.01, TFV.02, TF1.02, TF1.03, TF1.10
CGE7j

Knowledge/Understanding Thinking/Inquiry
Communication

Attractions, landmarks and locations

 

Unit 2:  Safe and Secure Practices

Time:  15 hours

Unit Description

This unit reinforces the health, safety, and sanitation standards central to the hospitality and tourism industry. Students focus on safe and secure practices, including: personal hygiene; food handling; storage and inventory control; health and safety standards, codes, and legislation. Through the understanding of these standards, students demonstrate the positive sense of self and respect for the welfare of others.

Note: The application of health and safety regulations takes place in Unit 3: Working with Food: Inside and Out.

Unit Overview Chart

Cluster

Expectations

Assessment Categories

Focus

2.1

ICV.02, SPV.03, IC2.01, SP3.01, SP3.03
CGE2c

Knowledge/Understanding Thinking/Inquiry Communication

Risks

2.2

ICV.02, SPV.03, IC2.02, SP3.01, SP3.03, SP3.04
CGE3d, CGE4a

Knowledge/Understanding Thinking/Inquiry Communication

Safe Practices

2.3

ICV.02, SPV.03, IC2.03, IC2.04, SP3.02
CGE4a, CGE7j

Knowledge/Understanding Thinking/Inquiry Communication

Industry Standards

 

Unit 3:  Working with Food: Inside and Out

Time:  30 hours

Unit Description

An integral part of this unit is assessing the nutritional value of food products and the effect of various food processing techniques on nutrients. Students identify the differences between organically grown foods and foods grown using chemical additives. Gaining confidence through practice, learning is repeated and reinforced with the preparation of complex recipes in accordance with culinary traditions. The demands of food planning, preparation, and presentation necessitate one’s faith and can be a most convincing witness of the Gospel.

Unit Overview Chart

Cluster

Learning Expectations

Assessment Categories

Focus

3.1

TFV.03, SPV.03, TF2.01, TF2.02, TF2.03, TF2.04, SP3.02, SPV.02
CGE3b, CGE7j

Knowledge/Understanding
Thinking/Inquiry
Communication
Application

Food Planning

3.2

SPV.02, SPV.03, SP2.01, SP2.02, SP2.03, SP2.04, SP2.05, SP2.06, SP3.02
CGE4f, CGE5c, CGE5f

Knowledge/Understanding
Thinking/Inquiry
Communication
Application

Food Preparation

3.3

SPV.02, SPV.03, SP2.01, SP2.05, SP2.06, SP3.02
CGE4f, CGE7b

Knowledge/Understanding
Thinking/Inquiry
Communication
Application

Food Presentation

 

Unit 4:  Event Planning: Everything and Everyone in Place

Time:  25 hours

Unit Description

A well-designed working establishment makes work flow efficiently. Students investigate and describe an assortment of facilities, layouts, and suitable equipment that assist with the design and operation of a tourism activity. After identifying the characteristics and features of the facilities, students design, plan, and implement an activity or fund raiser for their school or community. Teamwork and management play an important role in the day-to-day operation of an establishment. Through the use of software applications, students gain knowledge that assists in improving customer service. Students are encouraged to design an event or fund raiser in light of Christian values.

Unit Overview Chart

Cluster

Learning Expectations

Assessment Categories

Focus

4.1

TFV.04, TF3.02, TF3.03
CGE3b

Knowledge/Understanding
Thinking/Inquiry
Communication

Physical Layout
(Floor Plan)

4.2

TFV.05, TF3.01, TF3.04
CGE3b, CGE3c, CGE5e

Knowledge/Understanding
Thinking/Inquiry
Communication

Equipment and Facilities

4.3

SPV.01, SPV.04, SP4.01, SP1.01, SP1.02
CGE2e, CGE3b, CGE4f

Knowledge/Understanding
Thinking/Inquiry
Communication
Application

Event management

4.4

SPV.01, SP1.01, SP1.02, SP1.03
CGE2b, CGE3d, CGE4f

Knowledge/Understanding
Thinking/Inquiry
Communication
Application

Event planning

4.5

SPV.05, SP4.02, SP4.03, SP4.04
CGE2e, CGE3d, CGE7a

Knowledge/Understanding
Thinking/Inquiry
Communication
Application

Customer Service

 

Unit 5:  Sustainable Development: Environmental and Economic Impacts

Time:  15 hours

Unit Description

The continued growth of the hospitality and tourism industry is dependent on meeting the needs of sustainable development; that is to act with the notion of maintaining the natural environment in the development of a tourist activity. Students investigate the environmental, economic, and social impacts on the hospitality and tourism industry. Students examine and explain the importance of hospitality and tourism to the economy and its effect on industry at local, provincial, and national levels. Through this research, they gain understanding of the importance of industry associations to the development of strong local and provincial economies. In an effort to meet the needs of sustainable development, students are asked to think reflectively and creatively to evaluate situations and solve problems in light of gospel values with an informed moral conscience.

Unit Overview Chart

Cluster

Learning Expectations

Assessment Categories

Focus

5.1

ICV.01, IC1.04, IC1.05
CGE3d

Knowledge/Understanding
Thinking/Inquiry
Communication

Economy

5.2

ICV.01, IC1.01, IC1.02
CGE3c, CGE3d, CGE7i

Knowledge/Understanding
Thinking/Inquiry
Communication

Environment

5.3

ICV.01, IC1.01, IC1.03
CGE3d, CGE7b

Knowledge/Understanding
Thinking/Inquiry
Communication

Impact on Social Behaviour

 

Unit 6:  A World of Opportunities…

Time:  10 hours

Unit Description

This unit formally introduces students to career opportunities in the hospitality and tourism industry. Using print-based media, and electronic resources, students identify various careers and the required training and education. They explore and examine personality traits and lifestyle choices necessary for success in the industry. Finally, students determine whether or not their interests and skills lead them down one of the many career paths in the hospitality and tourism industry. Students are encouraged to examine and reflect on the personal values, abilities, and aspirations influencing life’s choices and opportunities in light of gospel values.

Unit Overview Chart

Cluster

Learning Expectations

Assessment Categories

Focus

6.1

ICV.03, IC3.01, IC3.02, IC3.06
CGE5b

Knowledge/Understanding
Thinking/Inquiry
Communication

Career and Education

6.2

ICV.04, IC3.04, IC3.05, IC3.06
CGE3c, CGE5d

Knowledge/Understanding
Thinking/Inquiry
Communication
Application

Personality Traits

6.2

ICV.04, IC3.03, IC3.05, IC3.06
CGE4f, CGE7b

Knowledge/Understanding
Thinking/Inquiry
Communication
Application

Employability Skills

 

Teaching/Learning Strategies

Brainstorming – group generation of initial ideas expressed without criticism or analysis

Buddy System – linking of students for peer/cross-age support

Case Study – investigation of real and simulated issues

Class Discussion – active participation of students by taking turns while discussing current issues

Collaborative/Cooperative Learning – small group learning providing high levels of student engagement and interdependence

Computer-assisted Learning – use of the computer to learn new material or to review/reinforce material previously learned

Conferencing/Discussion – student-to-student discussion and teacher-to-student discussion to encourage confidence and motivation to success in all learners

Demonstration – practical showing or explanation of how something works or is made

Design Process – problem-solving approach using a prescribed process involving a number of steps

Field Trips – tangible examples of food service operations and work sites

Foods Service Preparation Labs – application by students of industry standards in food safety, sanitation, time planning, preparation, and presentation of food products

Guest Speakers – the use of the knowledge and experience of professionals in order to increase students’ understanding of the real world and how it relates to course content

Handouts/worksheets – formation of a resource book of information for students to draw on

Homework – an extension of classroom learning

Independent Study – exploration and research of a topic interesting to students

Issue Based Analysis – the use of current issues to develop the skills of synthesis and analysis

Journal Writing – the practice of expressing ideas, experiences, questions, reflections, personal understanding or new learning in written form on a regular basis

Mind Map – the representation of physical, demographic, and numerical data through visual formats to show relationships among ideas

Note Making – recording of information for a variety of purposes

Problem Solving Strategies – working through problems

Problem Solving – model for helping students to identify and work through a design process

Report/Presentation – oral, visual, and written presentation of researched topic to class or community

Research – various models of investigation

Socratic Lesson – oral presentation of information by the teacher

Theological Reflection – examination by students of issues in relation to spiritual understanding as it reflects on them individually, on their families, and on their communities

Assessment & Evaluation of Student Achievement

Methods – paper-and-pencil, demonstrations, and personal communication

Strategies – paper-and-pencil – exams, test, multiple choice

demonstrations – reports, product skills, projects

personal communication – classroom discussion, seminars, oral reports, logs/journals

Tools

·         checklists

·         marking schemes

·         rubrics/rating scales

Evaluation of Student Achievement Assessment Methods

·         Diagnostic: occurs at the beginning of a term, a unit of study, or whenever information about prior learning is useful

·         Formative: during learning; ongoing feedback to the teacher and student about the quality of learning and the effectiveness of instruction

·         Summative: usually carried out at the end of a learning process; may include evaluation

Assessment Techniques

Activities based in this course are generally skill oriented. Assessment of skill development involves focusing on both the process and the product. Checklists are commonly used to identify the operational steps of the process, whether it is safe and secure food practice, or menu planning and preparation. Significant aspects of the completed product or service are identified and assessed on a rating scale or by a rubric. Checklists and rating scales should be available to students at the beginning of an activity. These provide the teacher and students with an up-to-date and ongoing means of monitoring the level of achievement attained. Teacher/student discussions clarify the standards that are expected. Students are encouraged to use these checklists and scales for self-assessment, which helps to develop a sense of responsibility for independent learning. Through modelling and coaching, the teacher helps students provide constructive and supportive feedback. Peer assessment, especially during group work, provides additional feedback to students. The use of performance tasks as a method for assessing the achievement of a skill by a student is both valid and effective. A variety of assessment techniques are used in the evaluation process. The vocabulary used in test questions should reflect correct technical terminology. The option for oral testing and student demonstrations of acquired skills can be used. Although students are encouraged to write answers in proper sentence form, questions and answers that involve diagrams are effective assessment instruments in Technological Education. The ability to combine skill and knowledge successfully in practical work tasks is demonstrated by students in their planning and implementation of projects, work assignments, and problem-solving activities. Daily teacher observation of students’ achievement on assignments is a technique for assessing progress in these areas.

How Assessment Strategies May Be Used to Determine Final Course Mark

Assessment instruments are designed to provide information about student achievement. Learning skills, effort, punctuality, and recorded absences are reported separately and are not considered in the determination of the percentage grade. Assessment instruments may be used in more than one achievement category. The final grade should reflect the student’s most consistent performance level. Seventy per cent of the grade is based on assessments and evaluations conducted throughout the course. Thirty per cent of the grade is based on a final evaluation in the form of an examination, performance, essay, and/or other method of evaluation.

Accommodations

The teacher using this course profile must be acquainted with students’ Individual Education Plans (IEPs) and their unique learning characteristics in order to make the necessary accommodations.

There is a wide range of teaching/learning strategies that can be used to meet the needs of all students. The teacher is encouraged to modify and expand teaching strategies to accommodate learning styles. The teacher must also consider appropriate accommodations for physical and developmental disabilities, behavioural, and gifted students.

Resources

Note: Units in this Course Profile make reference to the use of specific texts, magazines, films, videos, and websites. The teacher should consult board policies regarding use of any copyrighted materials. Before reproducing materials for student use from printed publications, the teacher ensures that the board has a Cancopy licence and that this licence covers the resources they wish to use. Before screening videos/films with students, the teacher ensures that board/school has obtained the appropriate public performance videocassette licence from an authorized distributor, e.g., Audio Cine Films Inc. The teacher is reminded that much of the material on the Internet is protected by copyright. The person or organization that created the work usually owns the copyright. Reproduction of any work or substantial part of any work on the Internet is not allowed without the permission of the owner.

Catholic Resources

Catechism of the Catholic Church. Ottawa: Canadian Conference of Catholic Bishops, 1994.
ISBN 0-88997-281-8

Cowan, Anton (nihil obstat) and Rt. Rev. John Crowley (imprimatur). The New Jerusalem Bible, Standard Edition. Toronto: Doubleday, 1998. ISBN 0-385-493-207

Course Development Resources

Blueprints: A Resource Tool for Writing Catholic Secondary School Course Profiles. Catholic Curriculum Cooperative, Central Region.

Choices into Action: Guidance and Career Education Program Policy for Ontario Elementary and Secondary Schools, 1999.

Ontario Curriculum, Grades 11 to 12: Technological Education, 2000.

Ontario Curriculum, Grades 9 to 12: Program Planning and Assessment, 2000.

Ontario Secondary Schools, Grades 9 to 12: Program and Diploma Requirements, 1999.

The Bible For Catholics CD-ROM. Washington: Liguori Publications, 1996. ISBN 0-7648-0065-5

Trafford, Larry. Educating the Soul: Writing Curriculum for Catholic Secondary Schools. Toronto: Institute for Catholic Education, 1998. ISBN 0-9699178-5-6

Books

Armbruster, Gertrude and Karla Longree. Quantity Food Sanitation, 5th ed. Toronto, Canada: John Wiley and Sons, 1996. ISBN 0-471-5960-4

Blocker, Linda, et al. Culinary Math. Toronto: John Wiley & Sons, Inc., 2001. ISBN 0-471-38740-1

Canadian Restaurant and Food Services Association. Sanitation Code for Canada’s Foodservice Industry. Toronto: Canadian Restaurant and Food Services Association, 1998.

Coltman, Michael M. and Martin G. Jagesl. Hospitality Management Accounting, Seventh Edition Text and Workbook Set. Toronto: John Wiley & Sons, Inc., 2001. ISBN 0-471-40730-5

Dahmer, Sondra J. and Hurt W. Kahl. Restaurant Service Basics. Toronto: John Wiley & Sons, Inc., 2001. ISBN 0-471-40241-9

Deviney, David E. Outstanding Customer Service: The Key to Customer Loyalty. West Des Moines, Iowa: American Media Publishing, 1998. ISBN 1-884926-95-9

Donovan, M.D. Cooking Essentials. U.S.A.: John Wiley & Sons, 1997. ISBN: 0-471-28717-2

Douglass, Merrill E. and Donna N. Douglass. Manage Your Time Your Work Yourself. U.S.A.: AMACOM, 1993. ISBN 0-8144-7825-5

Gartner, William C. Tourism Development: Principles, Processes, and Policies. Toronto, Canada: John Wiley and Sons, Inc., 1996. ISBN 0-0-471-28447-5

Gisslen, Wayne and Mary Ellen Griffin. Study Guide to Accompany Professional Cooking, 4th ed. Toronto: John Wiley & Sons, Inc., 1999. ISBN 0-471-32065-X

Gisslen, Wayne. Professional Cooking, 4th ed. U.S.A.: John Wiley & Sons, Inc., 1999.
ISBN: 0-471-23997-6

Go, Frank M., et al. Human Resource Management in the Hospitality Industry. Toronto: John Wiley & Sons, Inc., 1996. ISBN 0-471-11056-6

Goldblatt, Joe, Special Events: Best Practices in Modern Event Management, 2nd ed. Toronto, Canada: John Wiley and Sons, Inc., 1997. ISBN 0-471-28745-8

Goldblatt, Joe. Special Events: Global Event Management in the 21st Century, 3rd ed. Toronto: John Wiley & Sons, Inc., 2001. ISBN 0-471-39687-7

Goldblatt, Joe, et al. The International Dictionary of Event Management, 2nd ed. Toronto: John Wiley & Sons, Inc., ISBN0-471-39453-X

Haines, R. Food Preparation. U.S.A.: American Technical Publishers. 1988. ISBN: 0-8269-4433-7

Jones, Laurie Beth. JESUS CEO: Using Ancient Wisdom for Visionary Leadership. New York: Hyperion, 1994. ISBN 0-7868-8126-7

Katsigris, Costas and Chris Thomas. Design and Equipment for Restaurants and Foodservice: A Management View. Toronto: John Wiley & Sons, Inc., ISBN0-471-09068-9

Katz, Jeff B. Restaurant Planning, Design, and Construction: A survival Manual for Owners, Operators, and Developers. Toronto: John Wiley & Sons, Inc., 1996. ISBN 0-471-13698-0

Lebedun, Jean. Managing Workplace Conflict. West Des Moines, IA: American Media Inc., 1998.
ISBN 1-884926-93-2

Malouf, Lena. Behind the Scenes at Special Events: Flowers, Props, and Design. Toronto: John Wiley & Sons, Inc., 1998. ISBN 0-471-25491-6

Manask, Arthur M. and Mitchell Schechter. The Complete Guide to Foodservice in Cultural Institutions: Your Keys to Success in Restaurants, Catering, and Special Events. Toronto: John Wiley & Sons, Inc., 2001. ISBN 0-471-39688-5

Marvin, Bill. From Turnover to Teamwork: How to Build and Retain a Customer-Oriented Foodservice Staff. Toronto: John Wiley & Sons, Inc., 1994. ISBN 0-471-59077-0

Marvin, Bill. Restaurant Basics: Why Guests Don’t Come Back…, and What You Can Do About It. Toronto: John Wiley & Sons, Inc., 1991. ISBN 0-471-55174-0

McDonnell, Ian, et al. Festival and Special Event Management. Toronto: John Wiley & Sons, Inc., 1999. ISBN 0-471-33934-2

Mill, Robert Christie. Resorts: Management and Operation. Toronto: John Wiley & Sons, Inc., 2001. ISBN 0-471-36188-7

Mizer/Porter/Sonnier. Food Preparation for the Professional, 2nd ed. John Wiley & Sons, 1987.
ISBN 0-471-88303-4

Olsen, Michael D., et al. Strategic Management in the Hospitality Industry, 2nd ed. Toronto: John Wiley & Sons, Inc., 1998. ISBN 0-471-29239-7

Ontario Tourism Education Corporation (OTEC) Career Planning Guide. Canada: Canadian Tourism Human Resource Council. ISBN 1-896229-51-4

Ontario Tourism Education Corporation (OTEC) Entry Level Skills. Canada: Canadian Tourism Human Resource Council. ISBN 1-89622229-68-9

Ontario Tourism Education Corporation (OTEC) The Student’s Travel Map: A Guide to Tourism Careers, Education and Training. Canada: Canadian Tourism Human Resource Council (2000).
ISBN 1-55304-335-9

Pappas, Mike J. Eat Food, Not Profits! How Computers Can Save Your Restaurant. Toronto: John Wiley & Sons, Inc., 1996. ISBN 0-7471-28764-4

Pepper, Michael R. FMP, (ed.) Quantity Food Techniques, 2nd ed. New York: Glencoe/McGraw-Hill, 1993. ISBN 0-02-667506-4

Pepper, Michael R. FMP, (ed.) Quantity Food Techniques: Teacher’s Resource Guide, 2nd ed. New York: Glencoe/McGraw-Hill, 1993. ISBN 0-02-667507-2

Pepper, Michael R. FMP. Menu Planning and Cost Control, 2nd ed. New York: Glencoe/McGraw-Hill, 1993. ISBN 0-02-667502-1

Pepper, Michael R. FMP. Menu Planning and Cost Control: Teacher’s Resource Guide, 2nd ed. New York: Glencoe/MacMillan/McGraw-Hill, 1993. ISBN 0-02667503-X

Plawin, Paul. Careers for Travel Buffs and Other Restless Types. U.S.A.: NTC Publishing Group, 1992. ISBN: 0-8442-8127-1

Powers, Tom and Clayton W. Barrows. Introduction to the Hospitality Industry, 4th ed. Toronto: John Wiley & Sons, Inc., 1999. (Teacher Resource Manual) ISBN 0-471-33029-9

Powers, Tom and Clayton W. Barrows. Introduction to the Hospitality Industry, 4th ed. Toronto: John Wiley & Sons, Inc., 1999. ISBN 0-471-25244-1

Ray, Mary Frey and Evelyn Jones Lewis. Exploring Professional Cooking, 4th ed. New York: Glencoe/McGraw-Hill, 1996. ISBN 0-02-668489-6

Ray, Mary Frey and Evelyn Jones Lewis. Exploring Professional Cooking: Student Workbook, 4th ed. New York: Glencoe/McGraw-Hill, 1996. ISBN 0-02-668492-6

Ray, Mary Frey and Evelyn Jones Lewis. Teacher’s Resource Binder: Exploring Professional Cooking, 4th ed. New York: Glencoe/McGraw-Hill, 1996. ISBN 0-02-668491-8

Reid, Robert D. and David C. Bojanic. Hospitality Marketing Management, 3rd ed. Toronto: John Wiley & Sons, Inc., 2001. ISBN 0-471-35462-7

Sackler, Warren and Samuel R. Trapani. Foodservice Cost Control Using Lotus 1-2-3? Toronto: John Wiley & Sons, Inc., 1994. ISBN 0-471-04529-2

Sackler, Warren and Samuel R. Trapani. Foodservice Cost Control Using Microsoft? Excel? for Windows. Toronto: John Wiley & Sons, Inc., 1996. ISBN 0-471-15274-9

Scanlon, Nancy Loman. Catering Management, 2nd ed. Toronto: John Wiley & Sons, Inc., 2000.
ISBN 0-471-33327-1

Scanlon, Nancy Loman. Restaurant Management. Toronto: John Wiley & Sons, Inc., 1993.
ISBN 0-471-28438-6

Shannon, Ellen. Dictionary of Culinary Terms. New York: Hippocrene Books, 1998.
ISBN 0-7818-0692-5

St. John Ambulance. First on the Scene: The Complete Guide to First Aid and CPR. Ottawa, Canada: Priory of Canada, 1998. ISBN 0-929006-89-5

Stutts, Alan T. Hotel and Lodging Management: An Introduction. Toronto: John Wiley & Sons, Inc., 2001. ISBN 0-471-35483-X

Timmons, Veronica. A Guide to Canada’s Tourism Industry and Its Careers, 4th ed. Vancouver, British Columbia: Getaway Publishing Inc. ISBN 0-9693-326-2-9

Tyler, Duncan, (ed.) et al. Managing Tourism in Cities: Policy, Process and Practice. Toronto: John Wiley & Sons, Inc., 1998. ISBN 0-471-98315-2

Wolfe, Kenneth C. Cooking for the Professional Chef. Delmar Publishers, 1982. ISBN 0-8273-1903-7

Woodbury, Debbie, (ed.) Providing Personalized Customer Service. U.S.A.: Crisp Publications, Inc., 1999. ISBN 1-56052-518-5

Zzaccarelli, Herman E. Food Service Management by Checklist: A Handbook of Control Techniques. Toronto: John Wiley & Sons, Inc., 1991. ISBN 0-471-53063-8

Periodicals and Magazines

Food Arts: The Magazine for Professionals. New York, New York: Food Arts Publishing, Inc.

Food Service and Hospitality. Toronto, Canada: Kostuch Publications Ltd.

Canada’s Foodservice News. Toronto: Canada’s Foodservice News.

Fine Cooking. Newtown, Connecticut: The Taunton Press. ISSN 1072-5121

Gusto. Markham, Ontario, Canada: PLM Imaging Inc. – http://www.gustomagazine.com

Special Events Magazine. Malibu, California: Miramar Publishing.

Software

Career Cruising. Licensed by the Ministry of Education from Anaca Technologies.

Professional Cooking, 4th ed. John Wiley & Sons

Cooking Light (MasterCook recipe software). Sierra Software

Websites

The teacher addresses safety/censorship on the Internet at the start of the course by implementing the school board’s policies regarding appropriate use by students and access to Internet services.

All about foods – http://fp.enter.net/~rburk/
Recipes in the Mastercook Format

All Recipes – http://www.allrecipes.com/
Recipes, Glossary and General Information

Food Television –http://www.foodtv.com/
Recipes, Glossary, General Information and Rogers CITC partner

What it takes to work in Tourism and Hospitality – http://www.whatworksonline.com/core/tourhosp.html

Hospitality Net – http://www.hospitalitynet.nl/
The Internet resource for the global hospitality industry

Quintessential Careers – http://www.quintcareers.com/hospitality_jobs.html
Job search in hospitality and tourism with specified salary

Catholic Social Teaching – http://www.coc.org/coc/cst.html
Resources for teachers and links for Catholic social teaching

Educational Computing Organization of Ontario (ECOO) – http://www.ecoo.org/mainmenu.html
Resources for teachers and links to other educational sites

Ontario Curriculum Centre (OCC) – http://www.curriculum.org
Ministry approved resources, course profiles, and links to other educational sites

Ontario Ministry of Education – http://www.edu.gov.on.ca/
Ministry site with up-to-date information and useful links

School Net – http://www.schoolnet.ca/
Learning resources, programs, and links to other educational sites

TV Ontario (Edulinks) – http:/www2.tvo.org/edulinks/
Resources for teachers and links to other educational sites

TV Ontario (Pdonline) – http://www.tvo.org/pdonline/
Professional development for teachers on line with links to other useful educational sites

TV Ontario (OESS) – http://www2.tvo.org/oess/
Ontario Education Software Service – Ministry licensed educational software

Ontario Farm Animal Council (OFAC) www.ofac.org
Teacher and student resources on topics relating to Farm Animal Care, Environment

Food Safety and New Technologies
Ontario Ministry of Agriculture, Food, and Rural Affairs – www.gov.on.ca/omafra
Source of information of Ontario’s agri-food industry and the services and programs OMAFRA provides

Agricultural Groups Concerned about the Environment (AGCARE) – www.agcare.org
Covers issues relating to crop production (pesticides, water quality, soil integrity), biotechnology and agricultural programs such as recycling and environmental farm plans

Ontario Ministry of the Environment – www.ene.gov.on.ca

Canada Tourism – www.canadatourism.com
Information about tourism in Canada, including topics such as sustainable development.

Canadian Centre for Occupational Health and Safety – www.CCOHS.ca
Promoting safe and healthy work environments

Canadian Restaurant and Food Service Association – www.crfa.ca/
Journal for the Canadian food service industry

Food Path – www.foodpath.com.au/links.htm
Resources for global food industry professionals

Health Canada – www.hc-sc.gc.ca/english/food.htm
Health Canada is the federal department responsible for helping the people of Canada maintain and improve their health. A good source for information on food safety

Ontario Ministry of Labour – www.gov.on.ca/lab/main.htm
Information on OCHS legislation, health, and safety guidelines, preventing injury

St. John’s Ambulance Canada – www.sja.ca/english/content/new.html
First aid information, calendar of courses offered

Educational Network of Ontario (ENO) – http://www.enoreo.on.ca/
Resources for teachers and links to other educational sites

Marconi Commerce Systems: Quick Service Restaurant Solutions
– http://www.marconicommerce.com/Solutions/quickServiceRestaurants.cfm
Provides information and solutions to incorporate technology resulting in improved customer service

National Restaurant Association – http://www.restaurant.org/careers/education/cfm
Site contains information on what’s happening in the industry, careers and education.

People and The Planet – http://www.peopleandplanet.net
Information and articles on global tourism

OSS Considerations

The Grade 12 Hospitality and Tourism Technology course is designated as a Technological Education, Part A, Broad-Based Technology program. This course is designated a Workplace Preparation course and comprises a set of expectations that are designed to equip students with the knowledge and skills they need to meet the expectations of employers, if they plan to enter the workplace directly after graduation, or the requirements for admission to certain apprenticeship or other training programs. (See the Ontario Curriculum, Grades 9 to 12: Program Planning and Assessment, 2000 for a description of the different types of secondary school courses.) Students can use this course as a compulsory credit for Science (Grades 11 and 12) and Technological Education (Grades 9-12), or as an optional credit.

Students are introduced to practical aspects of hospitality technology. The curriculum provides opportunities for students to undertake hands-on practical activities, as well as to conduct research and analysis. There is a wide range of Teaching/Learning Strategies and accommodations where the needs of all students are met. Ontario secondary school graduates are expected to be technologically literate as described in Ontario Secondary Schools, Grades 9 to 12: Program and Diploma Requirements, 1999. Students should be able to understand and apply technological concepts, to use computers in various applications, and to analyse the implications of a wide range of technologies for individuals and society. To ensure that all students in the province have equal opportunity to achieve their full potential, the education system must be free from discrimination and must provide all students with a safe and secure environment, so that they can participate fully and responsibly in the educational experience. Anti-discrimination education, equity/social justice issues, conflict resolution/violence prevention, community partnerships, and faith development are addressed in the course. These support the Ontario secondary school board policies as well as the Ontario Catholic School Graduate Expectations.

Career exploration is aligned with Choices into Action: Guidance and Career Education Program Policy for Elementary and Secondary Schools, 1999.

Apprenticeship Opportunities in Ontario

Apprenticeship is hands-on training for people who enjoy learning by doing. The training provides access to well-paying jobs that demand a high level of skills, judgement and creativity. Apprentices are paid while gaining work experience, and their wages increase with their level of skills

Apprenticeship is a method of training in which employers train workers to become skilled tradespeople through on-the-job training and classroom instruction. Apprenticeship training programs are available for many skilled trades in Ontario.

The Ontario Youth Apprenticeship Program (OYAP) opens the door to apprenticeship in a wide range of exciting careers. If you are entering Grade 11 and are at least 16 years old, you can work towards a career in a skilled trade as a registered apprentice, and eventually a certified skilled worker or journeyperson, while you complete your Ontario Secondary School Diploma. Eligible students should contact their guidance counsellor, technical director, or local apprenticeship office.

For more information: http://www.edu.gov.on.ca/eng/training/apprenticeship/skills/splash.html


Coded Expectations, Hospitality and Tourism, Grade 12,
Workplace Preparation, TFH4E

Theory and Foundation

Overall Expectations

TFV.01 · demonstrate an understanding of the importance of tourism at the local, provincial, national, and global level;

TFV.02 · explain the importance of each of the eight sectors of the hospitality and tourism industry – accommodation, adventure tourism/recreation, food and beverage, transportation, travel trade, events and conferences, attractions, and tourism services;

TFV.03 · explain the importance and value of nutrients in food products;

TFV.04 · describe a variety of tourism attractions and their physical layouts or plants;

TFV.05 · identify the equipment and facilities used in the hospitality and tourism industry.

Specific Expectations

Tourism Sectors and Services

TF1.01 – describe the importance and impact of tourism at the local, provincial, national, and global level;

TF1.02 – describe the importance of the attractions and adventure tourism/recreation (e.g., ecotourism) sectors of the tourism industry;

TF1.03 – identify international tourism facilities and world-renowned landmarks;

TF1.04 – describe the impact of the hospitality and tourism industry on transportation;

TF1.05 – explain the economic value of tourist attractions;

TF1.06 – identify components of the tourism services sector of the tourism industry;

TF1.07 – explain the relationship of the accommodation sector to others sectors of the tourism industry;

TF1.08 – describe various roles of the travel trade sector in the tourism industry;

TF1.09 – identify demands made by the events and conferences sector of the tourism industry on the rest of the industry;

TF1.10 – describe the link between geographic regions and the tourism industry;

TF1.11 – identify the various national and provincial associations that support tourism activities.

Nutrition

TF2.01 – describe the nutritional value of a variety of food products;

TF2.02 – describe various food processing techniques and their effects on nutritional values;

TF2.03 – identify the differences between organically grown fruits and vegetables and those grown using chemical additives;

TF2.04 – explain the effect of dietary supplements in meat production.

Equipment and Facilities

TF3.01 – describe the equipment needed to operate a restaurant;

TF3.02 – identify the characteristics of different types of facilities (e.g., health spa, hotel, resort, bed and breakfast operation, country club);

TF3.03 – explain the importance of community buildings and describe ways to use them for hospitality and tourism purposes;

TF3.04 – describe how a variety of outdoor equipment is used in the hospitality and tourism industry.

Skills and Processes

Overall Expectations

SPV.01 · design and manage a school or community activity or fund raiser;

SPV.02 · use advanced product preparation and presentation skills to plan and prepare menus;

SPV.03 · handle and store foods safely and hygienically;

SPV.04 · use management techniques to complete a variety of tasks;

SPV.05 · identify various communication strategies to ensure customer service.

Specific Expectations

Event/Activity Planning

SP1.01 – design, plan, and implement an activity or fund raiser for the school or the community (e.g., a Community Connection Day);

SP1.02 – explain the success of an activity or fund raiser in relation to its action plan and make recommendations for improvement;

SP1.03 – effectively use a variety of software applications in the planning, promotion, and realization of an activity or fund raiser.

Product Preparation and Presentation

SP2.01 – prepare, present, and serve a variety of food products;

SP2.02 – prepare correctly various types of beverages;

SP2.03 – prepare complex recipes accurately using available ingredients;

SP2.04 – describe a variety of recipe structures;

SP2.05 – perform accurate measurements, metric conversions, and calculations of yield for various types of recipes;

SP2.06 – prepare a variety of recipes in accordance with culinary traditions.

Handling of Foods

SP3.01 – describe personal hygiene practices;

SP3.02 – perform food handling, serving, and storage techniques that conform with health and safety standards;

SP3.03 – explain food storage practices and inventory procedures;

SP3.04 – manage inventory effectively and use correct purchasing techniques.

Management Techniques and Customer Service Standards

SP4.01 – use time management and teamwork skills to plan and manage a variety of events and activities;

SP4.02 – describe effective customer service techniques for a variety of settings;

SP4.03 – explain the need for sensitivity in responding to client needs;

SP4.04 – use software programs to improve customer service.

Impact and Consequences

Overall Expectations

ICV.01 · describe the impact of the hospitality and tourism industry on the environment and the economy;

ICV.02 · identify health and safety standards for the hospitality and tourism industry;

ICV.03 · describe career opportunities and the education and training required for each;

ICV.04 · identify the individual personality traits and skills that lend themselves to a career in tourism.

Specific Expectations

Environmental and Economic Impacts

IC1.01 – describe the effects of pollution on the tourism and hospitality industry;

IC1.02 – identify the impact that the industry has on the environment;

IC1.03 – describe ways in which the tourism industry affects social behaviour;

IC1.04 – explain how the eight sectors of the tourism industry affect the national, provincial, and local economies;

IC1.05 – describe the industry associations and explain their importance to the development of strong local and provincial economies.

Health and Safety Factors

IC2.01 – describe food-borne illnesses and ways to avoid contamination;

IC2.02 – identify solutions for health and safety problems;

IC2.03 – describe and, where appropriate, apply health and safety standards, codes, and legislation;

IC2.04 – explain ways to meet health and safety requirements in various settings of the hospitality and tourism industry.

Education, Training, and Career Opportunities

IC3.01 – outline job opportunities and educational requirements for careers in the hospitality and tourism industry;

IC3.02 – identify the lifestyle and personal choices that can accompany a career in tourism (e.g., shift work, seasonal work);

IC3.03 – explain the importance of employability skills and attitudes to success in the tourism industry;

IC3.04 – describe the skills and attitudes required for careers in the hospitality and tourism industry;

IC3.05 – determine whether their interests, skills, and attitudes suit a career in a tourism occupation;

IC3.06 – describe possible career paths in the tourism industry.

 


Ontario Catholic School Graduate Expectations

 

The graduate is expected to be:

 

A Discerning Believer Formed in the Catholic Faith Community   who

 

CGE1a    -illustrates a basic understanding of the saving story of our Christian faith;

CGE1b    -participates in the sacramental life of the church and demonstrates an understanding of the centrality of the Eucharist to our Catholic story;

CGE1c    -actively reflects on God’s Word as communicated through the Hebrew and Christian scriptures;

CGE1d    -develops attitudes and values founded on Catholic social teaching and acts to promote social responsibility, human solidarity and the common good;

CGE1e    -speaks the language of life... “recognizing that life is an unearned gift and that a person entrusted with life does not own it but that one is called to protect and cherish it.” (Witnesses to Faith)

CGE1f     -seeks intimacy with God and celebrates communion with God, others and creation through prayer and worship;

CGE1g    -understands that one’s purpose or call in life comes from God and strives to discern and live out this call throughout life’s journey;

CGE1h    -respects the faith traditions, world religions and the life-journeys of all people of good will;

CGE1i     -integrates faith with life;

CGE1j     -recognizes that “sin, human weakness, conflict and forgiveness are part of the human journey” and that the cross, the ultimate sign of forgiveness is at the heart of redemption. (Witnesses to Faith)

 

An Effective Communicator   who

CGE2a    -listens actively and critically to understand and learn in light of gospel values;

CGE2b    -reads, understands and uses written materials effectively;

CGE2c    -presents information and ideas clearly and honestly and with sensitivity to others;

CGE2d    -writes and speaks fluently one or both of Canada’s official languages;

CGE2e    -uses and integrates the Catholic faith tradition, in the critical analysis of the arts, media, technology and information systems to enhance the quality of life.

 

A Reflective and Creative Thinker   who

CGE3a    -recognizes there is more grace in our world than sin and that hope is essential in facing all challenges;

CGE3b    -creates, adapts, evaluates new ideas in light of the common good;

CGE3c    -thinks reflectively and creatively to evaluate situations and solve problems;

CGE3d    -makes decisions in light of gospel values with an informed moral conscience;

CGE3e    -adopts a holistic approach to life by integrating learning from various subject areas and experience;

CGE3f     -examines, evaluates and applies knowledge of interdependent systems (physical, political, ethical, socio-economic and ecological) for the development of a just and compassionate society.

 

A Self-Directed, Responsible, Life Long Learner   who

CGE4a    -demonstrates a confident and positive sense of self and respect for the dignity and welfare of others;

CGE4b    -demonstrates flexibility and adaptability;

CGE4c    -takes initiative and demonstrates Christian leadership;

CGE4d    -responds to, manages and constructively influences change in a discerning manner;

CGE4e    -sets appropriate goals and priorities in school, work and personal life;

CGE4f     -applies effective communication, decision-making, problem-solving, time and resource management skills;

CGE4g    -examines and reflects on one’s personal values, abilities and aspirations influencing life’s choices and opportunities;

CGE4h    -participates in leisure and fitness activities for a balanced and healthy lifestyle.

 

A Collaborative Contributor   who

CGE5a    -works effectively as an interdependent team member;

CGE5b    -thinks critically about the meaning and purpose of work;

CGE5c    -develops one’s God-given potential and makes a meaningful contribution to society;

CGE5d    -finds meaning, dignity, fulfillment and vocation in work which contributes to the common good;

CGE5e    -respects the rights, responsibilities and contributions of self and others;

CGE5f     -exercises Christian leadership in the achievement of individual and group goals;

CGE5g    -achieves excellence, originality, and integrity in one’s own work and supports these qualities in the work of others;

CGE5h    -applies skills for employability, self-employment and entrepreneurship relative to Christian vocation.

 

A Caring Family Member   who

CGE6a    -relates to family members in a loving, compassionate and respectful manner;

CGE6b    -recognizes human intimacy and sexuality as God given gifts, to be used as the creator intended;

CGE6c    -values and honours the important role of the family in society;

CGE6d    -values and nurtures opportunities for family prayer;   

CGE6e    -ministers to the family, school, parish, and wider community through service.

 

A Responsible Citizen   who

CGE7a    -acts morally and legally as a person formed in Catholic traditions;

CGE7b    -accepts accountability for one’s own actions;

CGE7c    -seeks and grants forgiveness;

CGE7d    -promotes the sacredness of life;

CGE7e    -witnesses Catholic social teaching by promoting equality, democracy, and solidarity for a just, peaceful and compassionate society;

CGE7f     -respects and affirms the diversity and interdependence of the world’s peoples and cultures;

CGE7g    -respects and understands the history, cultural heritage and pluralism of today’s contemporary society;

CGE7h    -exercises the rights and responsibilities of Canadian citizenship;

CGE7i     -respects the environment and uses resources wisely;

CGE7j     -contributes to the common good.

 

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